:root{
    --red:#ef2b2d;
    --red-dark:#c91418;
    --ink:#121212;
    --muted:#65656b;
    --line:#e6e6e8;
    --surface:#f7f7f6;
    --soft-red:#fff2f2;
    --green:#11875d;
    --warning:#c18400;
    --radius:22px;
    --shadow:0 20px 60px rgba(18,18,18,.08);
    --container:1230px;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;color:var(--ink);font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;background:#fff;line-height:1.6}
a{color:inherit}
button,input,select,textarea{font:inherit}
img{max-width:100%}
.container{width:min(var(--container),calc(100% - 40px));margin-inline:auto}
.narrow{max-width:920px}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.skip-link{position:absolute;left:12px;top:-80px;background:#fff;padding:12px 16px;z-index:9999;border:2px solid var(--ink)}
.skip-link:focus{top:12px}
.site-header{position:sticky;top:0;z-index:100;background:rgba(255,255,255,.95);backdrop-filter:blur(18px);border-bottom:1px solid var(--line)}
.header-inner{height:80px;display:flex;align-items:center;gap:34px}
.brand{display:flex;align-items:center;gap:12px;text-decoration:none;min-width:185px}
.brand-mark{display:grid;place-items:center;width:42px;height:42px;border-radius:13px;background:var(--red);color:#fff;font-size:22px;font-weight:900}
.brand-copy{display:flex;flex-direction:column;line-height:1.05}.brand-copy strong{font-size:18px}.brand-copy small{color:var(--muted);font-size:12px;margin-top:5px}
.primary-nav{display:flex;align-items:center;gap:28px;margin:auto}
.primary-nav a,.text-link{text-decoration:none;font-size:14px;font-weight:700}
.primary-nav a:hover,.text-link:hover{color:var(--red)}
.header-actions{display:flex;align-items:center;gap:18px}
.nav-toggle{display:none;background:#fff;border:1px solid var(--line);border-radius:10px;padding:9px 12px}
.mobile-nav{padding:10px 20px 20px;border-top:1px solid var(--line)}.mobile-nav a{display:block;padding:10px;text-decoration:none;font-weight:700}
.button{display:inline-flex;align-items:center;justify-content:center;min-height:50px;padding:0 22px;border-radius:12px;text-decoration:none;border:1px solid transparent;font-weight:800;cursor:pointer;transition:.18s ease}
.button:hover{transform:translateY(-1px)}
.button-dark{background:var(--ink);color:#fff}.button-dark:hover{background:#2a2a2a}
.button-light{background:#fff;color:var(--ink)}
.button-outline{background:#fff;border-color:#d8d8da;color:var(--ink)}
.button-small{min-height:44px;padding-inline:18px;font-size:14px}
.button-block{width:100%;margin-top:10px}
.hero{padding:82px 0;background:linear-gradient(135deg,#fff 45%,#fff3f3 100%);border-bottom:1px solid var(--line)}
.hero-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(310px,.6fr);gap:70px;align-items:center}
.eyebrow{color:var(--red);font-size:12px;font-weight:900;letter-spacing:.15em;margin:0 0 18px}
.hero h1,.page-hero h1,.not-found h1{font-size:clamp(48px,7vw,84px);line-height:.98;letter-spacing:-.055em;margin:0 0 22px}
.hero-copy,.page-hero p{font-size:20px;color:var(--muted);max-width:760px}
.hero-search{position:relative;display:flex;gap:10px;margin-top:32px}
.hero-search input{width:100%;height:62px;border:1px solid #dcdcdf;border-radius:14px;padding:0 20px;background:#fff;outline:none;font-size:16px;box-shadow:0 8px 30px rgba(0,0,0,.03)}
.hero-search input:focus{border-color:var(--ink);box-shadow:0 0 0 4px rgba(18,18,18,.06)}
.hero-search button{min-width:120px;border:0;border-radius:14px;background:var(--red);color:#fff;font-weight:900;cursor:pointer}
.search-suggestions{position:absolute;left:0;right:130px;top:70px;background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);overflow:hidden;z-index:30}
.search-suggestions a{display:block;padding:14px 16px;text-decoration:none;border-bottom:1px solid var(--line)}.search-suggestions a:last-child{border-bottom:0}.search-suggestions strong,.search-suggestions span{display:block}.search-suggestions span{font-size:13px;color:var(--muted)}
.hero-support-card{background:var(--ink);color:#fff;border-radius:var(--radius);padding:28px;box-shadow:var(--shadow)}
.hero-support-card h2{font-size:22px;margin:12px 0 20px}.hero-support-card a{display:flex;justify-content:space-between;gap:12px;padding:16px 0;border-top:1px solid rgba(255,255,255,.16);text-decoration:none}.hero-support-card span{color:#aaa;font-size:13px}
.status-dot{display:inline-block;width:10px;height:10px;border-radius:50%;background:#22c983;box-shadow:0 0 0 5px rgba(34,201,131,.15)}
.status-dot-warning{background:#e3a20c;box-shadow:0 0 0 5px rgba(227,162,12,.15)}
.section{padding:82px 0}.section-muted{background:var(--surface);border-block:1px solid var(--line)}
.section-heading{display:flex;justify-content:space-between;align-items:end;gap:20px;margin-bottom:34px}.section-heading h2{font-size:42px;letter-spacing:-.035em;margin:0}.section-heading a{font-weight:800;text-decoration:none}
.category-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:18px}
.category-card{display:flex;flex-direction:column;min-height:245px;border:1px solid var(--line);border-radius:20px;padding:24px;text-decoration:none;background:#fff;transition:.18s ease}
.category-card:hover{transform:translateY(-4px);box-shadow:var(--shadow);border-color:#d0d0d3}
.category-icon{display:grid;place-items:center;width:44px;height:44px;border-radius:13px;background:var(--soft-red);color:var(--red);font-weight:900}
.category-card h3{font-size:21px;margin:32px 0 7px}.category-card p{color:var(--muted);margin:0}.card-link{margin-top:auto;font-weight:800;padding-top:18px}
.article-list{border-top:1px solid var(--line)}.article-list a{display:flex;justify-content:space-between;gap:24px;align-items:center;padding:23px 4px;border-bottom:1px solid var(--line);text-decoration:none}.article-list strong,.article-list small{display:block}.article-list strong{font-size:18px}.article-list small{color:var(--muted);margin-top:5px}.article-list a:hover strong{color:var(--red)}
.article-list-large a{padding-block:28px}.article-list-large strong{font-size:22px}
.support-cta-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.support-cta{border:1px solid var(--line);border-radius:var(--radius);padding:42px;background:#fff}.support-cta-dark{background:var(--ink);color:#fff}.support-cta h2{font-size:38px;line-height:1.08;letter-spacing:-.04em;margin:0 0 15px}.support-cta p:not(.eyebrow){color:#777}.support-cta-dark p:not(.eyebrow){color:#c4c4c4}
.page-hero{padding:70px 0 56px;background:linear-gradient(180deg,#fff,#fafafa);border-bottom:1px solid var(--line)}.page-hero.compact{padding-block:52px}.page-hero h1{font-size:clamp(44px,6vw,70px)}.page-hero-search .hero-search{margin-top:25px}
.breadcrumbs{display:flex;gap:9px;align-items:center;font-size:13px;color:var(--muted);margin-bottom:34px}.breadcrumbs a{text-decoration:none}
.article-shell{padding:64px 0}.article-layout{display:grid;grid-template-columns:minmax(0,760px) 300px;gap:70px;align-items:start}.article-content h1{font-size:clamp(44px,6vw,68px);line-height:1;letter-spacing:-.05em;margin:0 0 18px}.article-summary{font-size:21px;color:var(--muted)}.article-meta{font-size:13px;color:#8c8c91;border-bottom:1px solid var(--line);padding-bottom:26px;margin-bottom:32px}
.prose{font-family:Georgia,serif;font-size:19px;line-height:1.85}.prose h2{font-family:Inter,sans-serif;font-size:29px;line-height:1.2;letter-spacing:-.025em;margin:44px 0 12px}.prose a{color:var(--red)}
.article-sidebar{position:sticky;top:110px}.sidebar-card{border:1px solid var(--line);border-radius:18px;padding:24px;background:#fff;margin-bottom:16px}.sidebar-card h2{font-size:20px;margin-top:0}.sidebar-card p,.sidebar-card li{color:var(--muted);font-size:14px}.sidebar-card ul{padding-left:18px}
.article-helpful{margin-top:50px;padding-top:28px;border-top:1px solid var(--line)}.article-helpful h2{font-size:18px}.article-helpful button{border:1px solid var(--line);background:#fff;border-radius:9px;padding:9px 18px;margin-right:8px;cursor:pointer}
.form-layout{display:grid;grid-template-columns:minmax(0,760px) 330px;gap:48px;align-items:start}.support-form{border:1px solid var(--line);border-radius:20px;padding:32px;background:#fff}.support-form label{display:block;font-size:14px;font-weight:800;margin-bottom:20px}.support-form input,.support-form select,.support-form textarea{display:block;width:100%;margin-top:8px;border:1px solid #d9d9dc;border-radius:11px;padding:13px 14px;background:#fff;outline:none}.support-form textarea{resize:vertical}.support-form input:focus,.support-form select:focus,.support-form textarea:focus{border-color:var(--ink);box-shadow:0 0 0 4px rgba(18,18,18,.05)}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}.label-note{font-weight:400;color:var(--muted)}.checkbox-row{display:flex!important;align-items:flex-start;gap:10px;font-weight:500!important}.checkbox-row input{width:auto!important;margin:5px 0 0!important}.form-status{min-height:25px;margin-bottom:10px}.form-status.error{color:#b42318}.form-status.success{color:var(--green)}
.toolbar{display:flex;justify-content:flex-end;margin-bottom:24px}.notice{padding:24px;border-radius:16px;border:1px solid var(--line)}.notice-info{background:#f4f8ff;border-color:#d9e4ff}.notice h2{margin-top:0}
.ticket-list{border-top:1px solid var(--line)}.ticket-list>a{display:flex;align-items:center;justify-content:space-between;gap:20px;text-decoration:none;padding:22px 5px;border-bottom:1px solid var(--line)}.ticket-list strong,.ticket-list small{display:block}.ticket-list small{color:var(--muted);margin-top:4px}
.status-badge{font-size:12px;font-weight:800;padding:7px 10px;border-radius:999px;background:#eee}.status-open,.status-customer_reply{background:#e9f8f2;color:#087252}.status-closed,.status-resolved{background:#eee;color:#555}
.conversation{display:grid;gap:16px;margin-bottom:30px}.message{border:1px solid var(--line);border-radius:17px;padding:22px}.message-support{background:#f6f7ff}.message header{display:flex;justify-content:space-between;gap:16px}.message time{font-size:12px;color:var(--muted)}.compact-form{padding:24px}
.contact-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:18px}.contact-card{border:1px solid var(--line);border-radius:18px;padding:26px}.contact-card>span{color:var(--red);font-weight:900}.contact-card h2{font-size:21px}.contact-card p{color:var(--muted)}.contact-card a{font-weight:800;text-decoration:none}
.faq-list details{border-bottom:1px solid var(--line);padding:20px 0}.faq-list summary{font-size:19px;font-weight:800;cursor:pointer}.faq-list p{color:var(--muted);max-width:750px}
.empty-state{text-align:center;border:1px dashed #ceced2;border-radius:20px;padding:70px 30px}.empty-state h2{font-size:30px;margin-top:0}.empty-state p{color:var(--muted)}
.search-result-count{font-weight:800;margin-bottom:25px}.status-list{border-top:1px solid var(--line)}.status-list div{display:grid;grid-template-columns:20px 1fr auto;gap:12px;align-items:center;padding:22px 0;border-bottom:1px solid var(--line)}.status-list em{font-style:normal;color:var(--muted)}
.not-found{padding:110px 0;text-align:center}.not-found .hero-search{margin:35px auto;max-width:700px}
.site-footer{background:#111;color:#fff;padding:65px 0 24px;margin-top:60px}.footer-grid{display:grid;grid-template-columns:1.5fr repeat(3,1fr);gap:50px}.footer-grid h2{font-size:13px;text-transform:uppercase;letter-spacing:.1em;color:#b8b8bb}.footer-grid a{display:block;color:#d7d7da;text-decoration:none;margin:9px 0;font-size:14px}.footer-grid p{color:#9d9da1}.footer-brand{font-size:22px;font-weight:900}.footer-bottom{display:flex;justify-content:space-between;gap:20px;border-top:1px solid #2d2d2f;margin-top:45px;padding-top:22px;color:#96969b;font-size:13px}.footer-bottom a{color:#c5c5c8;text-decoration:none}
@media(max-width:1050px){.primary-nav{display:none}.nav-toggle{display:block;margin-left:auto}.header-actions{display:none}.hero-grid,.article-layout,.form-layout{grid-template-columns:1fr}.article-sidebar{position:static}.category-grid,.contact-grid{grid-template-columns:repeat(2,1fr)}.footer-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:680px){.container{width:min(100% - 28px,var(--container))}.header-inner{height:70px}.hero,.section{padding-block:55px}.hero h1,.page-hero h1{font-size:47px}.hero-grid{gap:35px}.hero-search{display:block}.hero-search button{width:100%;height:52px;margin-top:10px}.search-suggestions{right:0;top:125px}.category-grid,.contact-grid,.support-cta-grid,.footer-grid,.form-row{grid-template-columns:1fr}.category-card{min-height:210px}.section-heading h2{font-size:34px}.support-cta{padding:28px}.support-cta h2{font-size:31px}.article-content h1{font-size:44px}.support-form{padding:22px}.footer-bottom{display:block}.status-list div{grid-template-columns:20px 1fr}.status-list em{grid-column:2}}
